SNA1825 - Business Support Officer

Division: HR & Administration
Department: Not Applicable
Section: Not Applicable
Contract Type: Permanent
Location: Abu Dhabi
Closing Date: 19-Nov-2022
Job Description:

The Business Support Officer will be responsible for coordinating critical business support requirements in liaison with the Head of Departments across various divisions.

The selected candidate will be required to plan, coordinate, and monitor a variety of administrative requests as raised by the Administration Department, and contribute to achieving the strategic objectives of the Department in providing outstanding services and exceptional business support.

Key Responsibilities:

           Pre-approvals Application Process:

  • Responsible for all pre-approval end to end process, which includes social media background checks, documents collection, application preparation & submission, follow up, and digital archiving.
  • Prepare monthly pre-approval analysis reports by cross-checking it with stakeholders.
  • Identify best practices and recommend improvements to internal processes with a focus on automation and smart techniques.

     

    General Administration

  • Contribute to the regular review of departmental workflows, policies and procedures and propose enhancement accordingly.
  • Manage office space allocation and re-allocation for new joiners and existing staff.
  • Handle departmental asset inventories updates.
  • Manage the trackers related to administration, logistics, HSE contracts and ensure the contracts’ SLA are maintained and controlled accordingly.
  • Support the Head of Department with the preparation of presentations, reports, and letters.
  • Ensure operations adherence to SOPs and company policies.
  • When required, assist with general administration including front desk services and resources, couriers and postal services.
  • Support with additional tasks and other ad-hoc projects as assigned by the Head of the Department.

     

    Project Planning

  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
  • Support in measuring performance using appropriate project management tools and techniques.
  • Manage the relationship with the client and relevant stakeholders.
  • Develop spreadsheets, diagrams, and process maps to document needs.
Key Skills, Experience and Educational:
  • Bachelor’s Degree in Business Administration, management or relevant field.
  • 2-3 years of experience in an Administration role.
  • An excellent team player with the ability to manage up and across to build, foster and nurture relationships across departments.
  • Diligent with great attention to details.
  • Strong organizational, analytical and problem solving skills.
  • PC skills –Good knowledge in MS Office. Power Point presentation highly advantageous.
  • Excellent communication skills.
  • Ability to prioritise and work to tight deadlines with flexibility in a fast-paced environment.
  • Commitment and dedication towards the organization, colleagues and visitors.
  • Proficiency in Arabic and English language, both written and spoken.
Note: you will be required to attach the following: 1. Resume / CV
2. Passport-size photograph

 

Due to the fast paced nature of our business, vacancy closing dates are subject to change.

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